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© Copyright 2015 Gainsight Inc.
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Practitioner View
Tracking, Reporting and Acting on Your At-Risk Accounts
Allison Pickens VP Customer Success,Gainsight Guest Host: Nick Sorensen, Senior Director, Healthcare Operations Slides: http://bit.ly/1CTb6O3 Worksheet: http://bit.ly/1Op66kQ
Jul-23-2015
Defining your Customer Health Scoring Model
Julia Guyadeen Director of Product for Customer Success, Gainsight Edward Hejtmanek, Customer Success Manager Ooyala Slides: http://bit.ly/1Ji1H3y Worksheet: http://bit.ly/1IpwVHi
Jul-23-2015
Crushing your QBR Agenda
Kelly DeHart Director of Customer Success, Gainsight Sara Venturi , Manager, Customer Success, Gild Slides: http://bit.ly/1g8nWOx Worksheet: http://bit.ly/1HMDoIT
Jul-23-2015
Scaling Your CSM Through One to Many Campaigns
Nikka Mathur ,Manager, Customer Success Ops and Marketing, Gainsight Zach Boisi, VP , Global Client Success Lotame Slides: http://bit.ly/1DzTRfy Worksheet: http://bit.ly/1SFcx4g
Jul-23-2015